Victoria has declared a State of Emergency due to coronavirus (COVID-19).
Our customer service and call centres are closed until further notice.
You can still apply online for certificates and registrations. Check our certificate turnaround times for how long it will take.
We are prioritising critical certificate or registration requests. For critical needs only:
- Apply online, then
- Email firstname.lastname@example.org with your reference number and reason(s) why it is critical.
For information about COVID-19, visit the DHHS website
If there's an error on your relationship certificate, you can apply to have it corrected. All applications are subject to an assessment.
You can only apply to correct your own relationship certificate.