If there's an error on your relationship certificate, you can apply to have it corrected.
We assess all corrections before making them.
You can only apply to correct your own relationship certificate.
What we need from you
We'll ask you for the following information during the application process:
1. Details of the people on the certificate
As a minimum, for each person, we ask for:
- Given name and family name
- Date and place of birth.
2. The original relationship certificate
We ask you to return the original certificate before we can issue a new, corrected version.
If you return the original certificate
Post the original certificate to our mailing address. Please include your order number.
Once we’ve corrected the record, we’ll send you a new certificate free of charge.
If you can't return the original
You’ll need to provide a Statutory Declaration (External link) explaining why. Learn more about how to digitise and upload documents.
Once we've corrected the record, you'll need to apply for a new relationship certificate. There is a fee for the new certificate.
We recommend that you don’t order a new certificate until we’ve corrected the record.
3. Evidence to support the correction
The evidence we ask for depends on the correction you want to make. Check the 'Evidence required' tab.
For documents in a language other than English, provide an English translation by a qualified translator. Learn more about translated documents.
4. Proof of your identity
Acceptable documents
One of the easiest ways to prove your identity is by presenting your driver licence (if it confirms your residential address) and your passport.
Alternatively, there are other ways to prove your identity.
Evidence required
The evidence listed below covers the most common correction requests. If you can't provide the evidence listed, send the best evidence you have available.
If we hold the evidence (e.g. a birth certificate) you don't need to provide a copy of it.
| Correction | Acceptable evidence |
|---|---|
| Any name on the certificate
|
Provide evidence of correct name: Australian born:
Overseas born:
If you can't prove the use of the corrected name from birth, a change of name is needed, rather than a correction. Likewise, additions and removals of given names need a change of name. See Change a name. |
| Date or place of birth |
Evidence of correct date or place of birth:
|
Timeframes and delivery
How long will it take?
Check our certificate turnaround times.
If it's urgent, apply online then contact us.
Delivery of multiple certificates
We send legal certificates by express post, for security.
For commemorative certificates, you may only choose standard post. This is because they're not official identity documents. Legal and commemorative certificates will arrive separately.
Fees and payment
The fees are non-refundable except as set out in our Refunds page.
Certificate fees
| Whereabouts of original certificate | Comments | Price |
|---|---|---|
| If you return the original relationship certificate |
No fee for certificate (There may be a postage and handling fee for the new certificate. Check Postage, below) |
$0.00 |
| If you do not return the original relationship certificate | The price of a legal relationship certificate applies | $55.80 |
Postage fees are additional.
Postage fees
We can’t refund postage fees if you decide to collect your certificate(s) in person.
Postage within Australia
| Type of certificate | Postage and handling method | Price |
|---|---|---|
| Legal certificate | Express post | $10.20 |
Postage outside Australia
| Type of certificate | Postage and handling method | Price |
|---|---|---|
| Legal certificate | International express | $55.50 |
See Australia Post (External link) for product details.
Check the Payment methods we accept.